One Travel Complaints and Reviews

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One Travel
Main address: DBA of WK Travel, Inc. 89119 Las Vegas NV
1-866-883-0908
1-212-634-5182
, 1-212-763-0476, TLC@onetravel.com
  • 113+3 mobile complaints
  • $50.7K claimed losses
  • $437 average
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  • Sep 23
  • Travel Agencies
  • Yuba City, California
  • Insurance Claim Dispute
  • 54

The person I was to stay with passed away on Sept. 14th. If you don't believe me contact The Hays Daily News--obituary page, Lawrence F. Brown 111. I contacted the insurance company and all they did was give me the phone number of United. I called them and they said they could cancel the flight but when I re-booked they would charge me another $200. What good is the insurance? I'm seventy eight... Read more

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I just spent 50 minutes trying to rebook a flight from one travel. I was so frustrated I asked to speak to a manager and that took another 10 minutes. A gentleman who spoke very bad English was not apologetic and was I fact rude. I will never use this crappy horrible non customer friendly site. Ever!!! Bottom line---they suck Add comment

     

  • Sep 02
  • Travel Agencies
  • New York City, New York
  • Flight Booking
  • 1
  • 1
  • 99

I booked a flight fro 5 people 13 weeks in advance. And didnt like the service i received online. So i gave them a negative review on their survey. Then i received my seats and confirmation and i get an email saying that my flight has been cancelled and offered me a different flight on a different date to a different city 300 miles away. This happened the same day the agent called my house angry... Read more

Was this review helpful? 2 0

     

  • Aug 18
  • Travel Agencies
  • Flight Day Change
  • 48

I am very sorry , I purchased round trip ticket from one travel with sas air By 1550 dollar . When I tried to Change my flight day . You or the air lines have asked me 967 dollar . change and fair difference . Is that fair . It is amazing for me . Why amazing ? B/c I can purchase a new tkt with 650 dollar . The other thing . I am frequent customer for one travel may be with in this summer I... Read more

Was this review helpful? 1 0

     

  • Aug 10
  • Airlines
  • Travel Reservations
  • 44

i called these crooks to see if i can get a one way instead of round trip, and this indian speaking *** screamed at me telling me we have explained this to you before, we cant change nothing and to stop calling customer service at busy hours. he said i could not speak to a manager and that he can take messages for the manager, then he changed his mind and transferred me to a manager, and i waited... Read more

Was this review helpful? 2 0

     

  • Aug 08
  • Travel Agencies
  • Downs, Kansas
  • Flight Changes
  • 1
  • 1
  • 65

My parents are 86 and 92. They were planning to visit my brother in Alaska and booked through OneTravel in January. There was a change in carriers on the first leg of their trip. My mom called in March to let OneTravel know and they said it would all be taken care of by their company. Not to worry, we had OneTravel working for us and also had purchased Trip Watch to alert us of any changes. ... Read more

Was this review helpful? 1 0

     

  • Aug 08
  • Travel Agencies
  • New York, New York
  • Bill Split
  • 1
  • 1
  • 26

I saw a flight to Miami on One Travel and me and my sister wanted to split the bill of $314.20 apiece on our credit cards but the site does not allow split bill so I called up explaining that we must hurry before the flight is released back and so I spoke to one *** hole lost the call called back spoke to a manager named Fred second *** hole and his manager who never picked up the phone... Read more

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  • Aug 04
  • Travel Agencies
  • Airfare Overcharge
  • 32

Overcharged for initial airfare, then charged again when we had to "change" our flight to get off at a layover we set up in the first place. I dont even know where to start, I am so upset. My boyfriend is afraid to fly and after reading some of these reviews he is terrified we are going to ge t stranded somewhere by this two bit company when we have been trying to reach for 5 months, which is... Read more

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I have flight to Istanbul via Egypt air , I called them they said there is no such flight from Saudi Arabia to Istanbul! Booking #: 22785363 Please help me, thanks Add comment

     

  • Jul 15
  • Travel Agencies
  • Waynesboro, Virginia
  • Flight Booking
  • 59

The company I used to use lost the agent that always got me the best deals so I came to search for good flights with the best price. One Travel looked good but it's just a facade. When choosing the flight I needed to stay over in Manila so that part was fine but it wasn't until after I already choose the flights that I saw an 11 hour layover in Abu Dubai. Within seconds I called to see if they... Read more

Was this review helpful? 1 0

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